Santa Cruz Bicycles offers a Lifetime Frame Warranty for frames and rigid forks, providing repairs or replacements for defects in materials or workmanship, applicable to the original owner. They also have a Lifetime Bearing Replacement policy, allowing free pivot bearing replacements for the original bike owner. Lifetime warranties extend to carbon handlebars, bottle cages, and Reserve Carbon Wheels, with additional options for No-Fault Replacements in non-warranty situations at reduced costs.
Lifetime Frame Warranty
Santa Cruz Bicycles provides a Lifetime Frame Warranty for their frames and rigid forks, allowing them to repair or replace any frame or fork found to have defects in materials or workmanship. This warranty is valid for the lifetime of the frame or fork and applies exclusively to the original owner. For frames purchased before May 1, 2015, a five-year warranty period is in place. The warranty for paint, finishes, and decals is three years, excluding issues caused by excessive UV exposure.
Lifetime Bearing Replacement
They also offer a Lifetime Bearing Replacement policy, giving original owners free replacement pivot bearings for as long as they own their bike. You can request replacements by filling out a Warranty Form and providing a purchase receipt.
Lifetime Handlebar and Bottle Cage Warranty
Santa Cruz’s Lifetime Handlebar and Bottle Cage Warranty covers carbon handlebars and bottle cages for life against material and workmanship defects from the original purchase date.
Lifetime Reserve Carbon Wheels Warranty
For Reserve Carbon Wheels, they have a Lifetime Warranty, allowing the original owner to have a damaged or destroyed rim repaired or replaced.
In situations not covered by the warranty, Santa Cruz provides a No-Fault Replacement program, offering original owners replacement parts at a reduced cost during the applicable warranty period.