All Santa Cruz bikes come with a lifetime warranty for the original owner. The lifetime warranty covers the frame, rigid fork if any, pivot bearings, Santa Cruz-branded carbon handlebars and bottle cages, and Reserve-branded carbon wheels. Santa Cruz also offers an option for No-Fault Replacements at reduced costs for some situations where damage isn't covered by the warranty.
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Lifetime Frame Warranty
The Lifetime Frame Warranty covers frames and rigid forks for defects in materials or workmanship. It's valid for the lifetime of the frame or fork and applies exclusively to the original owner, so if you a Santa Cruz bike used unfortunately the frame warranty does not apply to you.
The lifetime warranty applies to bikes or frames purchased on or after May 1, 2015.
Paint, finishes, and decals are covered for 3 years, excluding issues caused by excessive UV/outdoor exposure. Don't store your bike the yard in a sunny spot!
Lifetime Bearing Replacement
The warranty also includes lifetime bearing replacements for the original owner for as long as they own their bike. You can request replacements by filling out the Santa Cruz warranty form. You'll need a copy of your receipt from when you bought the bike, so do save that in a safe place.
Lifetime Handlebar Warranty
Santa Cruz carbon handlebars are warrantied for life against material and workmanship defects.
Lifetime Bottle Cage Warranty
Santa Cruz bottle cages are warrantied for life against material and workmanship defects.
Lifetime Reserve Carbon Wheels Warranty
Reserve carbon wheels made by Santa Cruz Bicycles have a lifetime warranty for the original owner. The warranty covers rims damaged or destroyed while riding.
No-Fault Replacement
In situations not covered by the warranty, you can get replacement parts at a reduced cost during the applicable warranty period (eg lifetime), if you're the original owner of the bike.
Airpark Bike Co and Santa Cruz
Airport Bike Co is a bike shop. We aren’t Santa Cruz Bicycles. This is just intended as a helpful guide to help you understand their warranty. For the final say on things, always refer to the official manufacturer website or contact their customer service.
